EMERGENCY & NON EMERGENCY CONTACT INFORMATION

WHAT IS AN EMERGENCY?

- An emergency is an unforeseen situation or event that poses an immediate risk to health and safety and requires prompt action. Emergencies can include incidents such as Fires, Medical Incidents, Chemical Spills, Natural Disasters or any situation that demands urgent attention to prevent harm or minimize the impact on individuals and the college environment.

- In the Event of an emergency, call 911.

- If you are calling from a college landline, dial 9-911

CAMPUS ADDRESSES

North York Campus 1440 Don Mills Road, Suite 102 Toronto, ON, Canada, M3B 3M1 416-756-7227 info.toronto@canadaacumen.ca

Mississauga Campus 131 Brunel Road, Mississauga, ON, Canada, L4Z 1X3 416-756-7227 info.mississauga@canadaacumen.ca

Brampton Campus 21 Coventry Road, Brampton, ON, L6T 4V7 416-756-7227 info.brampton@canadaacumen.ca

QUESTIONS TO ANSWER DURRING A 911 CALL WITH EMERGENCY SERVICES

GENERAL QUESTIONS FOR ALL EMERGENCY SITUATIONS:

- Type/Nature of Emergency?

- Location (Specific address and major intersection)

- Are there any Hazards or Dangerous Conditions?

- Number of Persons Involved in the Emergency

FIRE EMERGENCY:

- Location of the Fire

- Source and Extent of the Fire

- Have You Begun to Evacuate the Area?

- Is the Fire Spreading Rapidly?

- Are There Any Injuries Due to the Fire?

- Is There Anyone Trapped or Unable to Evacuate?

MEDICAL EMERGENCY:

- Type/Nature of Medical Emergency

- Can You Describe Symptoms or Signs?

- Is the Person Conscious and Breathing?

- Medical History. Does Person Have Pre-Existing Medical Conditions?

- Does Person Have Known Allergies or Known Medications?

- Have First Aid Measure Been Taken?

- Is There A Need For Medical Equipment Or Assistance?

Emergency Response Guidelines & Procedures

EMERGENCY RESPONSE GUIDELINES & PROCEDURES

Ace Acumen Emergency Response Guide

Location of Emergency Response Information:

- Emergency Response procedures and guidelines can be found all across campus in the following locations:

- On Our Ace Acumen Website, Classrooms, Health and Safety Boards, Reception and Advising Desks and Security Binders

Campus Safety Policies

Ace Acumen Emergency Response Guide

Quality learning Environment Policy

Sexual Violence Prevention and Reporting Policy

Student Equity, Inclusion & Accessibility Policy

Health Insurance Policy

Respectful Work and Educational Place Policy

Ace Acumen Incident & Accident Investigation Policy

Smoking, Alcohol & Substance Abuse Policy

Sexual Misconduct Policy and Procedure

Ace Acumen Acceptable Use Policy - Damaged Property, Resources, and Technology

WSIB Reference Guide for Workers

Parking on College Grounds Policy

Form 6, Workers Report of Injury/Disease

Form 7, Employers Report of Injury/Disease

Campus Resources

PLEASE NOTE: To confirm your eligibility for these external resources, please contact the organization of interest directly or visit their website for additional information. Different organizations may have varying requirements, and we want to ensure you have access to the support that best fits your needs.

Food Banks

Knights Table | administrator@knightstable.org | (905) 454-8947 | 287 Glidden Rd, Unit 4, Brampton, ON. | KnightsTable

Salvation Army, Community, & Family Services | bramptonarmy9395@gmail.com | (905) 791-1085 ext. 1 | 9395 Bramalea Rd. Brampton, ON. | Salvation Army

Restoration & Empowerment for Social Transition | info@restcentres.org | (905) 863-1118 | 134 Queen St. E. Brampton, ON. | Rest Centres

Ste Louise Outreach Peel Food Bank | stelouisefoodbank85@hotmail.com | (905) 454-2144 | 32 Haggert Ave N. Brampton, ON. | Ste Louis

Islamic Forum of Canada Food Bank | IFCINFO@gmail.com | (905) 790-8859 | 200 Advance Blvd. Brampton, ON. | Islamic Forum Online

Punjabi Community Health Services (PCHS) | info@pchs4u.com | (905) 677-0889 | 2980 Drew Rd. Mississauga, ON. | Punjabi Community Health Services

Seva Food Bank | info@sevafoodbank.com | (905) 361-782 ext. 2 | 2832 Slough St. Mississauga, ON. | Seva

Women & Children Social Network | admin@wnc-sn.ca | (289) 521-5313 | 3034 Palstan Rd. Unit 305. Mississauga, ON. | Women & Children Social Network

Good Measure Food Bank | info@goodmeasurefoodbank.com | (905) 566-1208 | 3607 Wolfedale Rd. Mississauga, ON. | Good Measure

St. Mary's Food Bank | adel.nashaat@gmail.com | (905) 890-0900 | 5757 Kennedy Rd. Unit 12. Mississauga, ON. | St Marys

Eden Food for Change - Food Bank | info@edenffc.org | (905) 785-3651 | 3185 Unity Dr. Mississauga, ONEden Food For Change

Daily Bread Food Bank | info@dailybread.ca | (416) 203-0050 | 191 New Toronto St. Toronto, ON. | Daily Bread

Flemingdon Food Bank | (416) 422-4322 | 10 Gateway Blvd. Suite 100B | Flemingdon

North York Harvest Food Bank | info@northyorkharvest.com | (416) 635 | 7771 ext. 0 | 116 Industry St. Toronto ON. | North York Harvest

Community Share Food Bank | contact@communitysharefoodbank.ca | (416) 441-3209 | 33 Overland Dr. Toronto, ON. | Community Share

THHC Food Bank - Housing Help Centre | foodbank@thhc.org | (416) 669-5751 | 2500 Lawrence Ave E. Toronto, ON. | THHC

Humanity First Canada | info@humanityfirst | (416) 440-0346 | 600 Bowes Rd. Unit 40, Concord, ON. | Humanity First Canada

Housing

Peel Region Housing & Shelter Supports | housinginquiries@peelregion.ca | (905) 453-1300 | 10 Peel Centre Dr, Suite A & B. Brampton, ON. | Peel Region

Our Place Peel | info@ourplacepeel.org | (905) 238-1383 | 5170 Dixie Rd. Suite 206, Mississauga, ON. | Our Place Peel

Family Services of Peel | fsp@fspeel.org | (905) 270-2250 | 5975 Whittle Rd. Mississauga, ON. | Family Services of Peel

ACSA HUB | (416) 321-6912 | 4155 Sheppard Ave E, Suite 100. Toronto, ON. | ACSA Hub

The Neighbourhood Organization (TNO) | info@tno-toronto.org | (416) 467-0126 | 18 Thorncliffe Park Dr. Toronto, ON. | The Neighbourhood Organization

Mental Health

Ace Acumen Mental Health Services | mhservices@canadaacumen.ca | Ace Acumen MHS

Sikh Family Helpline | Sikh Family Helpline

eMentalHealth.ca | EMentalHealth

Distress Centre of Toronto (Formerly Spectra Helpline) | Distress Centre of Toronto

South Asian Mental Health (SOCH) | info@sochmentalhealth.com | South Asian Mental Health

Psychotherapy and Counselling Services | (905) 230-06 | Psychotherapy and Councelling Services

Real Campus | 1-877-390-REAL (7325) | Real Campus

Good2Talk | 1-866-925-5454 | Good2Talk

Connex Ontario | 1-866-531-2600 | Connex Ontario

Distress Centres of Greater Toronto | (416) 408-4357 | Distress Centres of Greater Toronto

Assaulted Women's Helpline | 1-888-863-0511 | Assaulted Women's Helpline

Hope 24/7 Crisis Line | (905) 792-0821 | Hope 24/7

Peel Crisis Capacity Network | (905) 273-4900 | Peel Crisis Capacity Network

Punjabi Community Health Services | (905) 677-0889 ext. 147 | info@pchs4u.com | Punjabi Community Health Services

Newcomer Centre of Peel | (905) 306-0577 ext. 227 | Newcomer Centre of Peel

External Employment Centres

YMCA of Greater Toronto - Newcomers | bridge.bccd@ymcagta.org | (416) 277-3847 | 2 Lansing Sq, Suite 700. Toronto, ON. | YMCA

Centre for Immigrant & Community Services | info@cicscanada.com | (416) 292-7510 | 1761 Sheppard Ave E, Toronto, ON. | Centre for Immigrant

Newcomer Centre of Peel | info@ncpeel.ca | (905) 306-0577 | 165 Dundas St. W. Mississauga, ON. | Newcomer Centre of Peel

Walk-In Clinics & Medical Centres that do Direct-Billing to Student Insurance (Toronto, Brampton, Mississauga)

Ultra Bloor Walk-In |1254 Bloor St W, Toronto, ON. | CALL

Jane Park Plaza Walk-In Clinic | 877 Jane St, York, ON. | CALL

Weston Road Medical Clinic | 2549 Weston Rd, York, ON. | CALL

Rexdale Doctors Clinic | 1530 Albion Rd, Etobicoke, ON. | CALL

Downsview Medical Centre | 1595 Wilson Ave, North York, ON. | CALL

Compasscare Medical & Walk-in Clinic | 2880 Queen St. E, Brampton, ON. | CALL

Healthpoint Family Medicine/Walk-in Clinic | 490 Bramalea Rd. Unit 204, Brapton, ON. | CALL

BramMed Medical Clinic | 18 Kensignton Rd. Brampton, ON. | CALL

Bramalea & Bovaird Clinic | 10095 Bramalea Rd. Unit 107, Brampton, ON. | CALL

Mississauga Medical Care Clinic | 1201 Britannia Rd. W. Mississauga, ON. | CALL

Square One Medical | 4175 Confederation Pkwy. Unit 2, Mississauga, ON. | CALL

Mississauga Medical Centre | 3980 Grand Park Dr. Mississauga, ON. | CALL

Huron Square Medical Centre | 3420 Hurontario St. Suite 201. Mississauga, ON. | CALL

Pharmacies that do Direct-Billing to Student Insurance (Toronto, Brampton, Mississauga)

Wellness Pharmacy | 1177 Central Pkwy. W. Unit 67. Mississauga, ON. | CALL

Allwell Pharmacy | 4665 Central Pkwy E. Unit 14, Mississauga, ON. | CALL

Rexall | 6045 Creditview Rd. Mississauga, ON. | CALL

Rexall |10425 Kennedy Rd. Brampton, ON. | CALL

Pharmasave | 490 Bramalea Rd. Brampton, ON. | CALL

Bramcity Pharmacy & Walk-in Clinic | 14 Lisa St. Unit 2, Brampton, ON. | CALL

North Bramalea Pharmacy | 9780 Bramalea Rd. Brampton, ON. | CALL

Shoppers Drug Mart | 980 Central Park Dr. Brampton, ON. | CALL

Shoppers Drug Mart | 25 Peel Centre Dr. Unit 379, Brampton, ON. | CALL

Shoppers Drug Mart | 1859 Leslie St. Toronto, ON. | CALL

Shoppers Drug Mart | 1285 York Mills Rd. Bldg A, Toronto, ON. | CALL

Agape Pharmacy | 10 Mallard Rd. North York, ON. | CALL

Procare Pharmacy | 1262 Don Mills Rd. North York, ON. | CALL

Seoul Pharmacy | 865 York Mills Rd. W, North York, ON. | CALL

PharmaSmart Pharmacy | 220 Duncan Mill Rd. Unit 104, North York, ON. | CALL

Don Mills & Lawrence Pharmacy | 896 Lawrence Ave. E, North York, ON. | CALL

Dental Centres that do Direct-Billing to Student Insurance (Toronto, Brampton, Mississauga)

Yorkdon Dental | 1500 Don Mills Rd. Unit 106, North York, ON. | CALL

Parkwoods Dental | 1271 York Mills Rd. North York, ON. | CALL

Additional Resources

Birthright - Crisis Pregnancy Services | brampton@birthright.org | (905) 874-0607 | 60 West Dr. LL1 (Lower Level), Brampton, ON. | Brithright

Safe Centre of Peel | info@cfspd.com | (905) 450-4650 | 60 West Dr. Suite 110, Brampton, ON. | Safe Centre of Peel

Victim Services of Peel | info@vspeel.org | (905) 568-8800 | Crisis Line: (905) 568-1068 | 7750 Hurontario St. Brampton, ON. | Victim Services of Peel

Victim Services of Toronto | info@vstoronto.com | (416) 808-7066 | 40 College St. Toronto, ON. | Victim Services of Toronto